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Johnson Brothers Ford Urgent Care

Three EHN Plans at Z-2-H™Uploaded Image

Understanding your medical benefits can make seeking care feel easier when you or a family member becomes sick. Z-2-H™ Family Med & Urgent Care Clinic provides compassionate primary care, family medicine, and urgent care at eligible Texas locations.

Johnson Brothers Ford II, LTD employees may be enrolled in the Option 4, Option 6 Single, or Option 6 Family plan. These plans use the EHN Preferred Network, but member copays and other coverage requirements differ. Verify your specific benefits before receiving care.

What Johnson Brothers Ford Plans Are Available?

Johnson Brothers Ford II employees may be enrolled in one of three plans:

  • Option 4

  • Option 6 Single

  • Option 6 Family

The available plan information lists the following costs:

Option 4

  • Primary care visit: $0 copay

  • Specialist visit: $0 copay

Option 6 Single and Option 6 Family

  • Primary care visit: $10 copay

  • Specialist visit: $20 copay

These amounts may not apply to every service received during an appointment. Laboratory testing, imaging, medications, procedures, medical supplies, and additional services may be processed separately.

An insurance card does not guarantee coverage or payment. Eligibility, medical necessity, network participation, and the services provided may affect the member’s final responsibility.

For scheduling assistance, call Z-2-H at (469) 283-0076.

Can Johnson Brothers Ford Employees Visit Z-2-H?

Eligible Johnson Brothers Ford II employees and their covered family members may visit Z-2-H for primary care, urgent care, preventive services, and many everyday health concerns.

The medical team can evaluate and treat concerns such as:

  • Cold and flu symptoms

  • Cough, congestion, or sore throat

  • Fever and body aches

  • Ear pain or ear infections

  • Headaches and migraines

  • Nausea, vomiting, or diarrhea

  • Urinary symptoms

  • Minor infections

  • Mild allergic reactions

  • Rashes and skin concerns

  • Minor injuries

  • Routine primary care concerns

  • Chronic-condition follow-ups

  • Preventive care and physical examinations

Coverage depends on the member’s plan, current eligibility, medical needs, provider-network participation, and the services provided.

Call 911 or visit the nearest emergency room for chest pain, severe breathing difficulty, signs of a stroke, fainting, confusion, uncontrolled bleeding, major trauma, or another life-threatening emergency.

Who Administers the Johnson Brothers Ford Plans?

Health Plans, Inc., also known as HPI, is the third-party administrator associated with the Johnson Brothers Ford II plans.

HPI can assist members and providers with:

  • Eligibility verification

  • Medical benefit questions

  • Prior-authorization and precertification requirements

  • Claim-status questions

  • Copays, deductibles, and coinsurance

  • Provider-network participation

For eligibility, benefit verification, and claim-status assistance, call HPI at (877) 734-6692 or visit the HPI Website.

Have the member identification number from your insurance card and the name of your Johnson Brothers Ford plan available when requesting assistance.

How Do I Verify My Benefits?

Before scheduling an appointment, contact HPI at (877) 734-6692 and ask:

  • Does Z-2-H participate with my Johnson Brothers Ford plan?

  • Is the requested medical service covered?

  • What copay, deductible, or coinsurance applies?

  • Are laboratory tests, imaging, or medications billed separately?

  • Is prior authorization or precertification required?

  • Will I have a time-of-service responsibility?

  • Are there clinic or network restrictions?

Write down the representative’s name, the date of the call, and the reference number. Final coverage is determined when HPI processes the claim.

Z-2-H can collect your insurance information before the appointment, but HPI provides the official explanation of plan benefits.

Is Prior Authorization Required?

Prior-authorization and precertification requirements depend on the medical service being requested.

For precertification assistance, contact HPI at (877) 532-5220 before receiving a service that may require approval.

Prior authorization or precertification does not guarantee claim payment. Current eligibility, medical necessity, network participation, plan exclusions, and other requirements may affect how the claim is processed.

What Network Does the Plan Use?

The Johnson Brothers Ford II medical plans use the EHN Preferred Network. This network includes Baylor Scott & White Quality Alliance providers who have chosen to participate.

Not every Baylor Scott & White Quality Alliance provider participates in the EHN Preferred Network. Members should confirm that their preferred Z-2-H clinic participates with their specific Johnson Brothers Ford plan before receiving care.

To locate or verify an in-network provider:

Provide the employer name, plan name, member identification number, clinic location, and requested service when confirming participation.

Are Specialist Referrals Required?

The available Johnson Brothers Ford plan information does not list a general specialist-referral requirement.

Certain specialist visits, procedures, tests, or treatments may still require prior authorization or precertification. Contact HPI before beginning specialist care to confirm the current requirements for your plan.

What Should I Bring to My Appointment?

Please bring or prepare:

  • Your Johnson Brothers Ford insurance card

  • A photo identification card

  • A current medication list

  • Known medication or food allergies

  • Relevant medical records

  • Recent laboratory or imaging results

  • Any referral or authorization documents

  • A description of your symptoms

  • The date your symptoms began

  • Your preferred pharmacy information

Providing complete and accurate information can help prevent delays with eligibility verification and claim processing.

Claims Information for Providers

Johnson Brothers Ford II claims are administered through HPI.

Electronic claims: Payor ID IHS07

Mailed claims:

Employers Health Network
P.O. Box 507
Arnold, MD 21012

Providers should verify the member’s eligibility, plan name, authorization requirements, and current claim-submission instructions before sending a claim.

Compassionate Care at a Texas Clinic

Z-2-H works to make primary and urgent care easier to access and understand. Whether you need help with a sudden illness, minor injury, preventive visit, or ongoing health concern, the medical team will listen and help you understand the appropriate next step.

When you are ready, Book an Appointment or call (469) 283-0076. Please have your Johnson Brothers Ford insurance card available so your eligibility, benefits, and network participation can be reviewed before the visit.